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What Our Customers Are Saying

Real reviews from homeowners and businesses across the Bismarck-Mandan area. No scripts, no fluff, just honest feedback.
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
  • Licensed & Insured
  • 16+ Years Experience
  • 100% Satisfaction Guarantee
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Reviews
You Can Trust

We don’t ask you to take our word for it. Our reputation is built on what our customers say after the work is done. Every review below is from a real homeowner or business owner who hired us for a plumbing job in the Bismarck-Mandan area. We’re proud of the feedback we receive, and we take every review seriously, good or bad.

 

According to BrightLocal’s 2026 Local Consumer Review Survey, 68% of consumers will only use a business with a rating of 4 or more stars. We work hard to earn top ratings on every job because we know your trust starts before we ever walk through the door. When you read our reviews, you’ll see the same things come up again and again: clean work, honest pricing, and respectful service.

Our Awesome Reviews

Alicia Wehri​
If you’re looking for someone super professional, does the job right, and very timely, I’d highly recommend Premium Plumbing & Rooter. I had Joe out for the first time on a sewer-related emergency, resulting in the need to replace 10 feet of sewer line this past week, and I was highly impressed. The guy really does it all, and does it very well. Keep it up!
15Feb2026
John Dukes
While a plumbing emergency is never fun, Premium Plumbing got here quick and did a great job dealing with the crisis. It was a pleasure to watch people that know their trade and I’ll definitely use them again if I have another plumbing issue. Reasonably priced too.
21Feb2026
Krystal Tkach
What a great company! Came out the same day, free estimate, and was able to get me in the same day to fix my issue! 5 Stars all the way! Will definitely use this company for any and all in the future.
10March2025
Carleen Porten​
I received wonderful service and honesty!! I was told what was needed and nothing extra. Their work is guaranteed for a year and if I have any issues, I am to call right away and the problem will be resolved. I highly recommend Premium Plumbing and Rooter. It’s wonderful to find a plumber who is willing to come and take care of any plumbing problems.
18Jan2026
HaLea Ohlmacher
They came to our house today when i called this morning as our sewage ejector system wasnt working properly and needed a new one they came to our house looked at it for free and went out and got the new sewage pump system and all the parts for it they cleaned the hole where the pump goes and put the new one in and made sure the pump worked and everything before they left our house
5Jan2026
Christina Feland​
If I could give higher than five stars I would! Joe and his team were absolutely wonderful to work with. They were able to fix decades worth of corrosion to the plumbing in our home. Their work was done with a level of artistry I’ve never experienced with a plumber before.
Joe was able to give us more space in our laundry room by simplifying and correcting existing plumbing. Once the project was completed they thoroughly explained all that was done as well as how the work will aid future projects.

An added bonus, they cleaned up after themselves, were respectful of the property and were extremely conscientious of the pets.
22March2026

Why Our Customers
Keep Coming Back

Clean, Respectful Work

Boot covers, drop cloths, and a workspace that’s tidied up before we leave. Customers consistently mention that we leave their home cleaner than we found it. That’s not an accident, it’s part of the Premium standard.

Honest,
Up-Front Pricing

No bait-and-switch, no surprise charges.
We explain the options and give you a written price before any work starts.
Customers appreciate knowing exactly what they’re paying for and why.

Fast Response and Same-Day Service

When your plumbing fails, you need help quickly. Customers frequently mention how fast we respond to calls and how most repairs are completed the same day. We serve residential and commercial customers throughout Bismarck, Mandan, Lincoln, Wilton, and surrounding areas.

Real Communication, Not a Sales Pitch

We explain what’s wrong, what your options are, and what we’d recommend, without pressuring you into the most expensive fix. Customers say they feel informed and respected, not sold to.

Have a Question or Ready to Schedule?

If you’ve read enough to feel confident, we’d love to earn your business, and eventually, your review. Call us at (701) 805-9911 or book a free in-home estimate online. We serve homeowners and businesses across the Bismarck-Mandan area and we’re happy to answer any questions before you commit.

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Proudly Serving Central North Dakota

From the heart of Bismarck to the rural communities along the Missouri River, Premium Plumbing & Rooter is your local plumbing team across Burleigh, Morton, and McLean counties. Whether you’re in a newer subdivision in Lincoln or a farmstead near Wilton, we bring the same level of care and professionalism to every call.

Your Plumbing Questions, Answered

Do you offer free estimates?

Yes. We provide free in-home estimates for all plumbing work. We’ll assess the situation, walk you through your options, and give you upfront pricing before any work begins — no hidden fees, no obligation.

Common signs include slow drains throughout your home, recurring backups, sewage odors, or buying a home and wanting to check the sewer condition first. According to the EPA, aging infrastructure is one of the leading causes of sewer failures in residential properties. Our $100-off sewer camera special makes it easy to find out.

Traditional tank heaters store 40-50 gallons of hot water and are reliable and affordable to install. Tankless units heat water on demand, using up to 34% less energy according to the U.S. Department of Energy. We install both and can help you decide which makes sense for your home and budget.

Absolutely. Bathroom remodels are one of our specialties. We handle everything from gut renovations and wet space plumbing to tub-to-shower conversions — including demo, rough-in, and fixtures. We’ll walk you through your options from start to finish.

We serve Bismarck, Mandan, Lincoln, Wilton, and communities across Burleigh, Morton, and McLean counties. If you’re within about 40 miles of Bismarck, chances are we cover your area. Give us a call at (701) 805-9911 to confirm.

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