Personal. Professional. Premium.
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
- Licensed & Insured
- 16+ Years Experience
- 100% Satisfaction Guarantee
How We Got Started
Premium Plumbing & Rooter started with a simple idea: Bismarck deserves a plumber who shows up on time, treats your home with respect, and gives you a straight answer. Owner Joe Stepanian built this company on that belief after spending 16 years working in the trade. He saw too many homeowners get the runaround from overbooked national chains and fly-by-night contractors who cut corners. So he decided to do it differently.
We’re a family-owned and locally operated business based right here in Bismarck, North Dakota. When you call us, you’re not reaching a national call center. You’re talking to someone who lives in the same community, knows the local plumbing challenges, and takes pride in getting the job done right the first time.
Our motto is simple: Experience the Difference. That means premium quality parts, a clean and organized workspace, boot covers on your floors, and up-front pricing before we start any work. It means we leave your home cleaner than we found it. And it means we stand behind everything we do.
What Sets Us Apart
Choosing a plumber is personal. You’re letting someone into your home, and you want to know they’ll treat it with care. Here’s what makes Premium Plumbing & Rooter different from the rest:
Up-Front Pricing,
No Hidden Fees
We walk you through your options and give you a clear price before any work begins. No surprises on your bill, no pressure to upsell. You approve the estimate, and then we get to work.
Home
Boot covers go on before we step inside. We set up a clean, organized workspace and protect your floors and walls. When the job is done, we clean up after ourselves. That's the Premium standard.
Not Corporate
We're based in Bismarck, not a franchise dispatched from out of state. When you call, you get our team. We serve homeowners and businesses across Bismarck, Mandan, Lincoln, Wilton, Baldwin, and surrounding areas in Burleigh and Morton Counties.
Our Work
Every job comes with a satisfaction guarantee. If something isn't right, we want to make it right. That's not a marketing line. It's how we've earned the trust of thousands of customers over 16 years.
Meet Joe Stepanian
Joe is the owner and lead plumber at Premium Plumbing & Rooter. With 16 years of hands-on plumbing experience, he’s worked on everything from basic faucet repairs to full sewer line replacements, bathroom gut remodels, and commercial plumbing projects. His approach is straightforward: diagnose the problem, explain the options, give you an honest price, and do quality work.
Joe’s vision for the company has always been to build something rooted in honesty, hard work, and dependable service. His promise to every customer is to treat your home with respect, provide straightforward solutions, and stand behind the work. When you hire Premium Plumbing & Rooter, you’re not just hiring a plumber. You’re gaining a trusted partner who cares about the outcome.
Joe holds North Dakota State Plumbing License #2507, issued and maintained through the North Dakota State Plumbing Board. In North Dakota, plumbing contractors must pass a state licensing exam and maintain their license through continuing education and annual renewal. This ensures every licensed plumber meets the state’s standards for safety, code compliance, and professional competence.
Licenses, Insurance & Credentials
We’re fully licensed and insured to perform residential and commercial plumbing work throughout North Dakota. Here’s what you can verify:
State Plumbing License
ND State Plumbing License #2507. You can verify our active license status through the North Dakota State Plumbing Board’s license lookup tool.
General Contractor License
Licensed through the North Dakota Secretary of State’s office. All plumbing contractors in North Dakota are required to hold this license in addition to their plumbing license for jobs exceeding $4,000 in value.
Liability Insurance & Workers' Compensation
We carry full liability insurance and workers’ compensation coverage through North Dakota Workforce Safety & Insurance. This protects you and your property on
every job.
Ongoing Reviews & Reputation
We maintain strong ratings on Google, Facebook, and Yelp. Our customers consistently highlight our clean work, honest pricing, and respectful service. We’re proud that most of our new business comes from referrals and repeat customers.
From Emergency Repairs to Full Remodels
Drain Cleaning
Slow drains, stubborn clogs, and backed-up lines cleared fast. From kitchen sinks to main drains — we fix it right the first time.
Sewer Camera Inspection
See exactly what’s happening inside your sewer line. HD video inspections for diagnostics, pre-purchase peace of mind, and $100 off every scope.
Sewer Line Repair & Replacement
From cracked pipes and root intrusion to full sewer main installations — we handle the big jobs other plumbers won’t.
Water Heaters
Traditional and tankless installation, repair, and replacement. No hot water? We’ll get it back — fast. $200 off water heater replacement.
Toilet Repair & Installation
Running toilets, clogs, leaks at the base, and full replacements. Quick, clean, done right.
Pipe & Leak Services
Leak detection, pipe repair, repiping, and water line replacement. Hidden leaks found and fixed before they cause serious damage.
Frozen Pipe Repair
North Dakota winters hit hard. Frozen lines, burst pipes, and emergency thawing, we respond fast when the cold strikes.
Sump Pumps
Installation, repair, and battery backup systems. Stay ahead of spring thaw and basement flooding before it starts.
Reverse Osmosis System
Clean, pure drinking water straight from your tap. Under-sink and whole-house RO systems installed and maintained.
Water Treatment & Filtration
Hard water, bad taste, and sediment problems solved. Water softeners, whole-house filtration, and well water treatment.
Septic Services
Pumping, maintenance, inspections, and full system repair. Keeping rural North Dakota systems running right.
Remodel Plumbing
Bathroom gut remodels, wet space builds, kitchen upgrades, and full rough-ins. Every option, every budget, we do it all.
Commercial Plumbing
Drain cleaning, backflow testing, and full commercial repair and maintenance. Restaurants, offices, and property management.
Our Awesome Reviews
Proudly Serving Central North Dakota
From the heart of Bismarck to the rural communities along the Missouri River, Premium Plumbing & Rooter is your local plumbing team across Burleigh, Morton, and McLean counties. Whether you’re in a newer subdivision in Lincoln or a farmstead near Wilton, we bring the same level of care and professionalism to every call.
Your Plumbing Questions, Answered
Do you offer free estimates?
Yes. We provide free in-home estimates for all plumbing work. We’ll assess the situation, walk you through your options, and give you upfront pricing before any work begins — no hidden fees, no obligation.
How do I know if I need a sewer camera inspection?
Common signs include slow drains throughout your home, recurring backups, sewage odors, or buying a home and wanting to check the sewer condition first. According to the EPA, aging infrastructure is one of the leading causes of sewer failures in residential properties. Our $100-off sewer camera special makes it easy to find out.
What's the difference between a tank and tankless water heater?
Traditional tank heaters store 40-50 gallons of hot water and are reliable and affordable to install. Tankless units heat water on demand, using up to 34% less energy according to the U.S. Department of Energy. We install both and can help you decide which makes sense for your home and budget.
Can you help with bathroom remodels?
Absolutely. Bathroom remodels are one of our specialties. We handle everything from gut renovations and wet space plumbing to tub-to-shower conversions — including demo, rough-in, and fixtures. We’ll walk you through your options from start to finish.
What areas do you serve?
We serve Bismarck, Mandan, Lincoln, Wilton, and communities across Burleigh, Morton, and McLean counties. If you’re within about 40 miles of Bismarck, chances are we cover your area. Give us a call at (701) 805-9911 to confirm.